Refund Policy:
IN case of payment did by mistake or in case of any payment related issues for food ordered with Prabhu Prem Trust, we are not entitled to refund any amount.
Order Approval:
Prabhu Prem Trust is not responsible for any kind of order cancelation or approval. Delivery time, Taxes, Delivery Charges and Delivery times are decided by the restaurant owner. Restaurant owners are only responsible for any kind of updates and changes of extra charges. Prabhu Prem Trust is not taking any kind of taxes or extra charges from the customers.
Communication Problems between Customer:
In case of misbehaviour, miscommunication or any illegal activities done by customer here, we will not be responsible for any such activities as we are not taking any proof of their identity.
Blocking or Deleting your Account
If we notice any illegal activity then we have all rights to permanently Block your account without any notice and reasons.
Refund Eligibility:
Customers may request a refund through the Prabhu Prem Trust platform. The request will be reviewed, and if eligible, the refund will be processed using the original payment method. Refund Timeframe:
Refunds may take 5 to 7 days business days to be processed, depending on the payment method and banking institutions involved. Service Fees:
Service fees charged to restaurant owners are non-refundable. These fees contribute to the operational costs of the Prabhu Prem Trust platform and are separate from the transaction fees associated with payment processing.